Fix issues with mobile number linked to multiple bank accounts (Google Pay)
Facing error while adding Bank Account on Google Pay, then this post will be most helpful for you. After reading this post if you’re still facing errors, then contact Google Pay.
Error when you
add or restore a bank account on Google Pay
- Joint bank accounts aren’t supported on
Unified Payment Interface (UPI).
a. You will not be able to add a joint bank account linked with the phone
number registered with Google Pay.
b. Add a single-owned savings or current bank account.
- Check if the phone number registered with
Google Pay is associated with any other joint account with the same bank.
a. If yes, update the bank account that you're trying to add with a
different phone number.
- If you hold more than
one single-owned account with the same bank, check if the customer ID
for these accounts is the same.
a. You will not be able to add your bank on Google Pay if your mobile
number is linked to multiple customer IDs with the bank. Please contact your
bank to resolve this issue.
Learn: How to Register on Google Pay App.
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Learn: How to apply for
pre-approved loans from Federal Bank on Google Pay
Learn: How to apply for
pre-qualified loans with DMI Finance on Google Pay.
Learn: How To Add A RuPay
Credit Card On Google Pay
Learn: How to Create a new
UPI ID on Google Pay
Learn: How to Change or
reset your UPI PIN on Google Pay
What is a
customer ID?
A customer ID is a unique identification number
that the bank gives to customers with a savings, current, loan or fixed deposit
account.
Identify
multiple customer IDs
- To find customer ID details, you can
check any of the following documents issued by the bank:
a. Passbook
b. Account statement
c. Welcome letter
d. Chequebooks
- You can also check the 11-digit customer identification
file (CIF) ID printed on the first page of your passbook and account
statement.
Learn: How to avail
pre-qualified loans with IDFC on Google Pay
Learn: Learn about smart routing with extra UPI IDs on
Google Pay
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Learn: How To Create Or Find
Your UPI ID On Google Pay
Learn: How to Change yourUPI
PIN on Google Pay
Learn: How to check
your bank statement (Google Pay)
Learn: Troubleshoot
common issues when you add a bank account (Google Pay)
Manage
multiple customer IDs with your bank accounts
To consolidate all your accounts in a single
customer ID and for any other queries, contact your bank.
To get the contact details of your bank, go to
the Digisaathi website.