Help Article | How to add a WhatsApp Business account to an Instagram Profile
- A Professional account for your business on Instagram.
- An account on the WhatsApp Business app.
- The latest versions of the mobile apps.
- Open the WhatsApp Business app.
- On Android, tap More options. On iPhone, tap Settings.
- Tap Business tools > Facebook & Instagram.
- Tap Instagram > Continue. This will open the Instagram login page.
- Enter the login information for your Instagram account. Tap Log In. You can also tap Continue with Facebook to log in using your Facebook account.
- If you already have a Professional Account on Instagram, continue to the next step. If you don’t have a Professional Account, you’ll need to update your account type.
- Tap Next.
- Select Business or Creator. Then, tap Next > Next > Next.
- Confirm your account information. Tap Add > Back to WhatsApp.
- Open the WhatsApp Business app.
- On Android, tap More options. On iPhone, tap Settings.
- Tap Business tools > Facebook & Instagram.
- Tap your linked Instagram account > Remove WhatsApp > REMOVE.
- Not all Instagram business categories are supported by the WhatsApp Business app. If you see an error message that says “Your Instagram business category isn’t supported on WhatsApp,” you’ll need to change your Instagram business category to comply with the WhatsApp Commerce Policy to successfully link your accounts.
- In order to link your accounts, WhatsApp shares the following information with Facebook:
- Your WhatsApp business category is used to set your Professional business category on Instagram if you don’t have a Professional Account on Instagram. If you already have a Professional Account on Instagram, your WhatsApp Business category isn’t shared.
- Your WhatsApp Business phone number is used to enable customers to message you on WhatsApp from your Instagram profile.
- About linking WhatsApp Business with Facebook and Instagram
- How to add a WhatsApp Business account to a Facebook Page
WhatsApp
Features
TEXTS
Simple,
Reliable Messaging
Message
your friends and family for free*. WhatsApp uses your phone's Internet
connection to send messages so you can avoid SMS fees
GROUP
CHAT
Groups to
keep in touch
Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.
WHATSAPP
ON WEB AND DESKTOP
Keep the
Conversation Going
With
WhatsApp on the web and desktop, you can seamlessly sync all of your chats to
your computer so that you can chat on whatever device is most convenient for
you. Download the desktop app or visit web.whatsapp.com to get started
WHATSAPP
VOICE AND VIDEO CALLS
Speak
Freely
With
voice calls, you can talk to your friends and family for free*, even if they're
in another country. And with free* video calls, you can have face-to-face
conversations for when voice or text just isn't enough. WhatsApp voice and video
calls use your phone's Internet connection, instead of your cell plan's voice
minutes, so you don't have to worry about expensive calling charges.
* Data
charges may apply. Contact your provider for details.
END-TO-END
ENCRYPTION
Security
by Default
Some of
your most personal moments are shared on WhatsApp, which is why we built
end-to-end encryption into the latest versions of our app. When end-to-end
encrypted, your messages and calls are secured so only you and the person
you're communicating with can read or listen to them, and nobody in between,
not even WhatsApp.
PHOTOS
AND VIDEOS
Share
Moments that Matter
Send
photos and videos on WhatsApp instantly. You can even capture the moments that
matter to you most with a built-in camera. With WhatsApp, photos and videos
send quickly even if you're on a slow connection.
DOCUMENTS
Document
Sharing Made Easy
Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.
VOICE
MESSAGES
Say
What's On Your Mind
Sometimes,
your voice says it all. With just one tap you can record a Voice Message,
perfect for a quick hello or a longer story.